---
title: Connect a mailbox with IMAP and an app password
description: Connect Google Workspace, Gmail, Yahoo, Zoho and most other providers with two-way sync, using an app password.
search:
  keywords: [imap, smtp, app password, custom email, google workspace, yahoo, zoho, icloud, godaddy, two-way sync, setting up, indexing]
related:
  - /email-and-inbox/create-a-google-app-password
  - /email-and-inbox/create-an-app-password-for-outlook-yahoo-or-zoho
  - /email-and-inbox/which-mailbox-to-connect
  - /email-and-inbox/what-relivo-logs-from-your-mailbox
  - /email-and-inbox/disconnect-or-switch-mailbox
---

**Other provider (IMAP / SMTP)** connects almost any mailbox with **Two-way sync**: Relivo sends from your address, and email between you and your contacts comes back into Relivo. Most providers need an app password for this, not your normal sign-in password.

## Before you start

Create an app password with your email provider first. Relivo shows the steps for the common providers, and these articles cover them in more detail:

- [Create an app password for Gmail and Google Workspace](/email-and-inbox/create-a-google-app-password)
- [Create an app password for Outlook, Yahoo or Zoho](/email-and-inbox/create-an-app-password-for-outlook-yahoo-or-zoho)

## Connect

1. **Open the Email settings**

    Go to **Settings** > **Email**.

2. **Start the setup**

    Under **Connect a mailbox**, click **Set up** next to **Other provider (IMAP / SMTP)**. The **Before you connect** window opens.

3. **Check the steps for your provider**

    Choose **Gmail / Google Workspace**, **Outlook / Microsoft 365**, **Yahoo Mail**, **Zoho Mail** or **Other** to see how to get an app password.

4. **Continue to the connect form**

    Click **Continue to connect**. A secure connect form opens.

5. **Sign in with the app password**

    Enter your email address, and use the app password as the password. If the form asks for server details, enter your provider's IMAP and SMTP host and port.

6. **Wait for setup to finish**

    You come back to **Settings** > **Email**. Your address shows under **Connected mailbox**, with the **Setting up** badge while Relivo gets your mailbox ready.

## While it says Setting up

Relivo is indexing your mailbox's folders. Sending and reply sync start once that finishes, which takes longer on a large mailbox. You can leave the page. When it's done, the badge changes to **Two-way sync**.

If you try to send in the meantime, Relivo tells you your mailbox is still being set up. Wait, then send again.

Once it's ready, Relivo also brings in your recent email with people who are already contacts, so their timelines aren't empty on day one.

:::note
Work or school Microsoft 365 accounts often have app passwords and IMAP turned off by their IT team. If that's you, connect with **Outlook / Microsoft 365** instead. It signs in with Microsoft and needs no app password.
:::