---
title: Disconnect or switch your mailbox
description: Disconnect your mailbox, switch to another provider, or reconnect after the connection expired.
search:
  keywords: [disconnect email, remove mailbox, change email account, switch provider, reconnect, connection expired, revoked, change gmail to imap]
related:
  - /email-and-inbox/which-mailbox-to-connect
  - /email-and-inbox/send-without-a-mailbox
  - /email-and-inbox/what-relivo-logs-from-your-mailbox
  - /troubleshooting
---

You disconnect a mailbox in **Settings** > **Email** with **Disconnect**. Emails already logged stay on your contacts' timelines; Relivo just stops sending from and syncing that mailbox.

## Disconnect

1. **Open the Email settings**

    Go to **Settings** > **Email**.

2. **Disconnect**

    Under **Connected mailbox**, click **Disconnect**. Relivo shows **Email disconnected**.

Until you connect another mailbox, email you send from Relivo goes from a Relivo address with your name on it. See [Send email without connecting a mailbox](/email-and-inbox/send-without-a-mailbox).

## Switch to another mailbox or provider

You can have one mailbox connected at a time, so disconnect the current one first.

1. **Disconnect the current mailbox**

    In **Settings** > **Email**, click **Disconnect**.

2. **Connect the new one**

    Under **Connect a mailbox**, choose the provider and click **Connect** or **Set up**.

For example, to get replies from a Google address into Relivo, disconnect **Gmail** and connect again with **Other provider (IMAP / SMTP)**.

Connecting the same mailbox again doesn't add copies of email Relivo already logged.

## If the connection expired

If the connection to your mailbox is revoked or expires, the next email you send from Relivo doesn't go out. In the **Inbox** and the reply boxes, a message says the connection expired or was disconnected and asks you to reconnect.

1. **Reconnect**

    Go to **Settings** > **Email**. Under **Connect a mailbox**, connect your mailbox again.

2. **Send again**

    Send the email again once the mailbox shows under **Connected mailbox**.

:::warning
Until you reconnect, email you send from Relivo goes from the Relivo address instead of your own, and with **Two-way sync** new replies aren't logged.
:::