---
title: Send a new email and attach files
description: Start an email to a contact or lead from the Inbox or from their page, add Cc and attachments, and see it on their timeline.
search:
  keywords: [compose, write email, email a contact, email a lead, cc, attachment, attach file, pdf, send email, subject]
related:
  - /email-and-inbox/use-the-inbox
  - /email-and-inbox/add-your-email-signature
  - /email-and-inbox/send-without-a-mailbox
  - /timeline-notes-and-logging
---

You can start an email from the **Inbox** with **New email**, or from a contact's page with **Email**. Either way, the email is sent for real and saved to the contact's timeline.

## From the Inbox

1. **Start the email**

    In the **Inbox**, click **New email**.

2. **Choose who it's to**

    In **To**, type a name or email and pick the contact or lead from the list. Someone marked **No email on file** needs an email address on their record first.

3. **Add anyone to copy**

    In **Cc**, enter other addresses, separated by commas. They don't have to be contacts.

4. **Write it**

    Fill in **Subject** and **Message**. All three, **To**, **Subject** and **Message**, are needed to send.

5. **Attach files**

    Click **Attach files** and choose one or more files, up to 15 MB in total per email. A file that would go over is left off, and Relivo tells you which one.

6. **Send**

    Click **Send**, or press <kbd>⌘</kbd> <kbd>Enter</kbd> on a Mac or <kbd>Ctrl</kbd> <kbd>Enter</kbd> on Windows.

The email joins the contact's conversation in the **Inbox**. You can only email people who are in **Contacts** or **Leads**; add them first if they aren't.

## From a contact's page

1. **Click Email**

    On the contact's page, or in the preview panel on **Contacts** or **Leads**, click **Email**. It only shows when the contact has an email address.

2. **Write the email**

    **Send an email** is already selected. Add a subject and write your email. Relivo fills in the subject from your last email with them, with "Re:" in front.

3. **Set a next step, if you like**

    Under **Next step**, choose a follow-up, such as **Follow up in 3 days**, so it shows on **Today** when it's due.

4. **Save**

    Click **Save** to send the email.

To answer the latest email quickly, use the reply box under the contact's **Timeline**, or open the **Emails** tab, which shows only your email with them and has a full reply box with attachments.

Your signature is added to every email you send from Relivo when it's turned on in **Settings** > **Email**.