---
title: Use the Inbox
description: Read and reply to your conversations with contacts, see what's unread, search, and archive what you're done with.
search:
keywords: [messages, conversations, unread, mark as read, archive, unarchive, restore, reply, search email, email thread, inbox zero]
related:
- /email-and-inbox/send-a-new-email
- /email-and-inbox/what-relivo-logs-from-your-mailbox
- /email-and-inbox/send-without-a-mailbox
- /contacts-and-leads
---
The **Inbox** holds one conversation per contact: every email Relivo has logged between you, plus texts you've logged. The conversation with the newest message is at the top. Open a conversation to read it and reply without leaving the page.
The Inbox, with your conversations.
## What's in a conversation
- Emails you send from Relivo, and replies that come back to Relivo.
- With **Two-way sync**, email between you and the contact that went through your own mail app.
- Form submissions and property microsite enquiries, which arrive as messages from the contact, so you can reply to them here.
- Emails and texts you logged with **Log interaction** on the contact's page.
Notes and logged calls stay on the contact's timeline and don't appear in the **Inbox**.
## Read and reply
1. **Open a conversation**
Click a contact in the list. The conversation opens on the right, oldest message first.
2. **Write your reply**
Type in the box at the bottom. The reply goes to the address the contact last wrote from, with "Re:" and the conversation's subject. If the conversation has only texts so far, add a subject first. With a mailbox connected, the box shows the address you're sending **From**.
3. **Attach files if you need to**
Click the paperclip to attach files, up to 15 MB in total per email.
4. **Send**
Click **Send**, or press ⌘ Enter on a Mac or Ctrl Enter on Windows.
**Open contact** at the top of the conversation takes you to the contact's full page.
## Unread conversations
A conversation is unread when its newest message is from the contact and you haven't opened it since. It shows an orange dot and a darker subject, and the count appears beside **Inbox** in the sidebar.
Opening a conversation marks it read after a couple of seconds. If you click away sooner, it stays unread. Read state is saved to your account, so it's the same on every computer.
## Find a conversation
- **All**, **Unread** and **Archived** at the top switch between views.
- **Search conversations** filters by the contact's name, the subject or the start of the latest message.
## Archive a conversation
Click **Archive conversation** (the box icon) in the conversation's header, or hover over it in the list and click the same icon. It moves to **Archived** and no longer counts as unread. Nothing is deleted: the messages stay on the contact's timeline.
To bring it back, open it from **Archived** and click **Move back to inbox**.
:::note
A new reply doesn't move an archived conversation back. If you're waiting to hear from someone, keep their conversation out of **Archived**.
:::