---
title: Cancel your subscription
description: Stop your plan from renewing. You keep access until the end of the period you've paid for, and your data stays.
search:
  keywords: [cancel, cancel subscription, stop renewal, end subscription, unsubscribe, stop paying, auto renew]
related:
  - /plans-billing-and-trial/when-your-trial-or-plan-ends
  - /plans-billing-and-trial/refunds
  - /account-privacy-and-data/delete-your-account
---

Cancel from **Settings** > **Billing** on the web at my.relivoapp.com. Cancelling stops the next renewal, and you keep access until the end of the period you've paid for.

1. **Open Billing**

    Open **Settings** > **Billing** on the web.

2. **Open your subscription**

    Next to **Payment method and invoices**, click **Manage subscription**. Your subscription page on Stripe opens.

3. **Cancel**

    Choose to cancel the subscription there and confirm. There is no email to send and no call to take.

4. **Check Billing**

    Back in **Billing**, the plan card shows **Cancels at period end** and the date your access runs until.

## What happens next

- Until that date, everything works as before.
- On that date, Relivo is locked and every screen shows **Your subscription has ended**. Nothing is deleted. Choose a plan there whenever you want to come back, and you pick up where you left off. See [When your trial or plan ends](/plans-billing-and-trial/when-your-trial-or-plan-ends).
- Cancelling doesn't refund the period you're in. See [Refunds](/plans-billing-and-trial/refunds).

:::tip
Want your contacts elsewhere? Export them first from **Settings** > **Security** with **Export contacts as CSV**. To close the account and erase your data, see [Delete your account](/account-privacy-and-data/delete-your-account) instead.
:::