---
title: When your trial or plan ends
description: What you see when your trial runs out or your subscription ends, what happens to your data, and how to pick up where you left off.
search:
  keywords: [trial ended, subscription ended, expired, locked, paywall, reactivate, come back, resubscribe, restart plan]
related:
  - /plans-billing-and-trial/extend-your-trial
  - /plans-billing-and-trial/choose-a-plan
  - /plans-billing-and-trial/starter-and-growth
---

When your trial or subscription ends without a plan, Relivo is locked until you choose one, and nothing is deleted.

## What you see

Every screen takes you to one page:

- **Your trial has ended**, after a free trial with no plan chosen. Growth is marked **What you had on trial**.
- **Your subscription has ended**, after a cancelled plan runs out.

Your contacts, conversations and listings stay exactly where they are.

## Pick up where you left off

1. **Pick monthly or yearly**

    Choose **Monthly** or **Yearly** at the top of the page.

2. **Choose a plan**

    Click Choose Starter or Choose Growth. A secure Stripe checkout opens.

3. **Pay**

    Enter your card and confirm. You're charged at checkout, and Relivo opens again with everything as you left it.

After a trial, if you haven't extended it yet, you can take 7 more days instead of choosing a plan: click **Extend by 7 days** at the bottom of the page. See [Extend your trial](/plans-billing-and-trial/extend-your-trial).

## Need help

Click **Contact support** on the same page, or write to support@relivoapp.com.

:::note
While Relivo is locked, the rest of the app, including **Settings**, isn't available. If you'd rather close your account or need a copy of your contacts, email support@relivoapp.com from the address on your account. See [Delete your account](/account-privacy-and-data/delete-your-account).
:::