---
title: Change your sign-in email
description: Change the email address you sign in to Relivo with. Both the old and the new address get a confirmation link.
search:
  keywords: [change email, new email address, update email, login email, account email, email change confirmation]
related:
  - /profile-and-settings/update-your-profile
  - /email-and-inbox
  - /contact
---

Change your sign-in email in **Settings** > **Profile**. To keep your account safe, the change only happens once you confirm it from both your current address and the new one.

1. **Enter the new address**

    In **Settings** > **Profile**, replace the address in the **Email** field.

2. **Save**

    Click **Save changes**. Relivo sends a confirmation link to your current address and to the new one, and the field goes back to showing your current address until the change is done.

3. **Click both links**

    Open each email and click its link. When both are confirmed, you sign in with the new address from then on.

:::note
This changes the address you sign in with and the one shown on your property microsites. It doesn't change the mailbox Relivo sends email from. That is set in **Settings** > **Email**.
:::

## If it doesn't go through

- No email? Check the spam folder of both addresses.
- If an error shows under the **Email** field, the new address couldn't be used, for example because it already belongs to another Relivo account.
- Lost access to your current address? [Contact support](/contact) from the new address and say which account it is.
