---
title: Log a call, email or text
description: Record a call, email, text or note from outside Relivo on a contact's timeline with Log interaction.
search:
  keywords: [log call, log email, log text, record call, phone call, track interaction, log activity, log interaction, call notes]
related:
  - /today/act-on-an-item
  - /timeline-notes-and-logging/the-contact-timeline
  - /timeline-notes-and-logging/texting-clients
  - /tasks-and-reminders/add-a-task
---

Use **Log interaction** on a contact page to record a call, email or text you had outside Relivo, so their timeline stays complete.

1. **Open the contact**

    Open the contact's page, or click their row in **Contacts** or **Leads** to open the preview.

2. **Click Log interaction**

    **Log interaction** opens **Log it, then set the next step**.

3. **Choose what happened**

    Under **What happened?**, choose **Call**, **Email**, **Text** or **Note**, and write what it was about.

4. **Plan the next step**

    Pick or type a **Next step**, with a due date, priority and reminder if you want them. Click **No next step** to skip it.

5. **Save**

    Click **Save**. The entry goes on their timeline straight away.

## Where each one shows

| You log | Saved as | Shows on |
| --- | --- | --- |
| **Call** | A note starting "Logged call:" | **Timeline** and **Notes** |
| **Email** | An email starting "Logged email:" | **Timeline** and **Emails** |
| **Text** | A text starting "Logged text:" | **Timeline** and **Texts** |
| **Note** | A note | **Timeline** and **Notes** |

Each one counts as contact with the person: it resets their cooling clock and takes a new lead off Today's new-lead item.

## Calling and emailing from the contact page

- **Call**, shown when they have a phone number, dials their number with your computer or phone's own calling app. Relivo doesn't record the call, so log it afterwards.
- **Email**, shown when they have an email address, opens the same dialog on **Send an email**, which sends a real email from Relivo rather than logging one. See [Email and Inbox](/email-and-inbox).

:::note
Logged emails and texts can't be edited or deleted afterwards. Logged calls and notes can be changed on the **Notes** tab.
:::