---
title: Relivo asks me to verify my email
description: What the yellow "Please verify your email" bar means, how to get a new confirmation link, and how to make the bar go away.
search:
  keywords: [verify email, confirm email, confirmation link, verification email, banner, unverified, resend email]
related:
  - /profile-and-settings/change-your-sign-in-email
  - /troubleshooting/reset-link-expired
  - /contact
---

The bar at the top of Relivo means you haven't clicked the confirmation link we emailed when you signed up. Everything in Relivo keeps working in the meantime.

1. **Find the email**

    Look in the inbox of the address shown in the bar, and in its spam folder, for the confirmation email from Relivo.

2. **Send a new one if you need to**

    Click **Resend email** in the bar. A new confirmation email goes to the same address.

3. **Click the link**

    Open the newest email and click its confirmation link.

4. **Refresh the bar**

    Back in Relivo, click the circular arrow next to **Resend email** in the bar. It checks again, and the bar goes away once your email is confirmed.

The cross at the end of the bar hides it until you reload the page. It doesn't confirm your email.

If the address in the bar is wrong, see [Change your sign-in email](/profile-and-settings/change-your-sign-in-email). If no email arrives after you resend it, [contact support](/contact).