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Disconnect or switch your mailbox

Disconnect your mailbox, switch to another provider, or reconnect after the connection expired.

You disconnect a mailbox in Settings > Email with Disconnect. Emails already logged stay on your contacts’ timelines; Relivo just stops sending from and syncing that mailbox.

Disconnect

Open the Email settings

Go to Settings > Email.

Disconnect

Under Connected mailbox, click Disconnect. Relivo shows Email disconnected.

Until you connect another mailbox, email you send from Relivo goes from a Relivo address with your name on it. See Send email without connecting a mailbox.

Switch to another mailbox or provider

You can have one mailbox connected at a time, so disconnect the current one first.

Disconnect the current mailbox

In Settings > Email, click Disconnect.

Connect the new one

Under Connect a mailbox, choose the provider and click Connect or Set up.

For example, to get replies from a Google address into Relivo, disconnect Gmail and connect again with Other provider (IMAP / SMTP).

Connecting the same mailbox again doesn’t add copies of email Relivo already logged.

If the connection expired

If the connection to your mailbox is revoked or expires, the next email you send from Relivo doesn’t go out. In the Inbox and the reply boxes, a message says the connection expired or was disconnected and asks you to reconnect.

Reconnect

Go to Settings > Email. Under Connect a mailbox, connect your mailbox again.

Send again

Send the email again once the mailbox shows under Connected mailbox.