Webhook field names
The field names Relivo reads from a webhook submission, so names, emails, phone numbers and messages land in the right place.
Relivo reads a webhook submission by its field names, ignoring upper and lower case. When your tool lets you name the fields, use the names below; any of the alternatives in the same row work too.
Names Relivo understands
| What it fills in | Field names |
|---|---|
| First name | first_name, firstname, fname, first, first-name |
| Last name | last_name, lastname, lname, last, last-name |
| Full name (split into first and last) | name, full_name, fullname, your-name |
email, email_address, emailaddress, your-email |
|
| Phone | phone, phone_number, phonenumber, tel, telephone, mobile, cell, your-phone |
| Message | message, msg, comments, comment, note, enquiry, inquiry, your-message |
| Subject | subject, your-subject |
| Property address | property_address, property, property_addr, property-address |
| Address | address, city, state, zip |
| Company | company |
| Budget | budget_min, budget_max, budget, or price_range written like “$200K-$400K” |
| Lead type | lead_type, such as “Seller”, “Buyer & Seller”, “Investor” or “Renter” |
| Tags | tags, as a JSON list such as ["Open house"] |
The your-name style names are the ones Contact Form 7 uses. Elementor’s format, where each field arrives with an ID and a title, is read too.
Good to know
- Send at least an email address or a phone number. Relivo uses them to find a contact you already have.
- A submission with no name creates a contact named “Unknown”. You can rename them with Edit contact.
- A phone number with 10 digits is read as a US or Canadian number. For any other country, start it with + and the country code.
- For a new contact, the message and the property address are also saved in the contact’s notes, which appear in the Notes column when you export contacts from Contacts or Leads.
- The subject becomes the subject of the message in your Inbox. With no subject, the message is titled “New inquiry” and the integration’s source, such as “New inquiry - Zapier”.
- Any lead type that isn’t recognized is saved as a buyer.
- Fields with other names don’t fill in the contact and don’t show in the message.