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Listing statuses and the Selling deal

What Active, Pending, Sold and Off market mean, and how a listing and its seller's Selling deal stay in step.

A listing has one of four statuses: Active, Pending, Sold or Off market. Change it with Status on the listing’s edit form.

Status and the seller’s deal

When a listing has a seller, its status and the seller’s Selling deal on Pipeline move together, whichever one you change:

Listing status Selling deal stage
Active Listed
Pending Under Contract
Sold Closed
Off market No change

So you can drag the Selling deal to Under Contract on Pipeline and the listing becomes Pending, or mark the listing Sold and the deal closes. A deal at Listing appointment leaves the listing’s status as it is.

A buyer’s deal that closes on one of your listings also marks it Sold, and that closes the seller’s Selling deal too.

Sold listings

  • The price and the seller are locked: the form shows Price (sold, locked) and “A sold listing keeps its seller”.
  • On Properties, sold listings sit at the bottom of All.
  • Setting a sold listing back to Active or Pending reopens the seller’s Selling deal, unless that deal was closed with a sale price. Then a new Selling deal starts instead.