Change your sign-in email
Change the email address you sign in to Relivo with. Both the old and the new address get a confirmation link.
Change your sign-in email in Settings > Profile. To keep your account safe, the change only happens once you confirm it from both your current address and the new one.
Enter the new address
In Settings > Profile, replace the address in the Email field.
Save
Click Save changes. Relivo sends a confirmation link to your current address and to the new one, and the field goes back to showing your current address until the change is done.
Click both links
Open each email and click its link. When both are confirmed, you sign in with the new address from then on.
If it doesn’t go through
- No email? Check the spam folder of both addresses.
- If an error shows under the Email field, the new address couldn’t be used, for example because it already belongs to another Relivo account.
- Lost access to your current address? Contact support from the new address and say which account it is.